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Privacy Policy

The municipality of Kotor, whose website you are using, respects the right to privacy of the users of our services and guarantees them the right to choose to share data related to them. We try to ensure that the personal data of our users is processed in accordance with the applicable provisions of the legal regulations of Montenegro as well as in accordance with the applicable provisions of the European Union directive. Our Privacy Policy allows you to find out how we process the personal data of users of our services, as users of websites and applications, and above all:

Who is the administrator of your personal data; what data do we process, for what purpose and on what basis do we process data, how long do we process data, what are the rights of our users in terms of processing personal data, with whom do we share data.


Administrator of personal data


The administrator of your personal data is the Municipality of Kotor, whose website you are using. Š what does that mean? The Municipality of Kotor decides on the goals and methods of processing your personal data, i.e. how your data will be used.

How to contact us regarding personal data? For processing your personal data and exercising your rights related to processing, you can contact the following address:

Stari grad 317, 85 330 Kotor, with the note “Processing of personal data”

How long do we process data?

Your data will be processed as long as there is a legitimate interest in their processing, i.e.:

- in case of giving consent until the moment of revocation of consent for processing, restrictions or other actions limiting the given consent,
- in case of the need to use your data for the realization of the contract,
- if the basis for data processing is onš legitimate interest, until the submission of an objection or withdrawal of consent,
- for tax and accounting purposes to the extent and within the time limit that is in accordance with other valid regulations.


What are the rights of our users in case of personal data processing?


In accordance with the provisions of the General Regulation on the Protection of Personal Data (Regulation of the European Parliament and Council (EU) 2016/679 which applies from 05/25/2018), the user has the following rights in relation to the processing of personal data from our side, including the processing of personal data and by our trusted partners:

- the right to access your data, including obtaining a copy of the data,
- the right to request data correction,
- the right to delete data,
- the right to submit a complaint to the supervisory authority for the protection of personal data,
- the right to restrict data processing.

If your data is processed on the basis of consent, you have the right to revoke your previously given consent. Revocation of consent does not affect the legality of the processing that was carried out based on consent before your revocation.

If your data is processed on the basis of consent or for the purpose of a contract (necessary for the provision of a service), you have the right to the transfer of personal data.

In order to exercise your above-mentioned rights, you can contact us with a reasoned request at the address: Stari grad 317, 85 330 Kotor, with the note “Processing of personal data”.


Who do we share data with?


Your data may be transferred to our trusted partners who process personal data on our behalf, including IT providers, marketing agencies as well as our other trusted partners. In the case of data transfer, we will require our trusted partners to maintain the confidentiality and security of the data and to implement appropriate measures to ensure the protection of personal data.

Your data may be forwarded to other business entities that are authorized to process data based on the current laws of Montenegro.

Based on your voluntary consent to data processing by the Municipality of Kotor, you also transfer your personal data to us: to record the browsing history of our websites and applications, for marketing purposes (including automated analysis your interests, and exclusively for the purpose of placing advertising messages suitable for you), all including the setting of cookies on your device.

The given consent also applies to the processing of your personal data for marketing purposes by our trusted partners. You can find a list of our trusted partners in the consent request message under the "Change settings" link.


Data transfer outside the EEA


Our partners are registered mainly in the countries of the European Economic Area (EEA) or in Switzerland, i.e. in countries that meet the appropriate level of personal data protection. Some of our reliable partners, e.g. Google, are located outside the EEA. In connection with the transfer of your data outside the EEA, the partners guarantee to provide a guarantee of a high level of personal data protection.


Cookie policy for websites and applications


On our sites, we use Internet tags, such as files, e.g. cookies or local storage, collection and processing of personal data for personalization of content and advertisements as well as traffic analysis on websites, applications and the Internet. In this way, this technology is also used by our trusted partners who also want the ads placed to meet your needs.




Policy of cookies and other similar technologies that we use on all our sites and applications:
By using the websites of the Municipality of Kotor, with the correct browser settings, you agree to use cookies and other similar technologies in in accordance with the Cookie Policy. If you do not agree with the use of cookies or similar technologies, or wish to limit the scope of the use of cookies and similar technologies, you should change your settings accordingly (as described above)


Šwhat are cookies?


A cookie is a simple text file that is stored in a web browser while a user is browsing a website.

Cookies usually contain the name of the site from which the user visits the site, and the existence of the cookie will generate a unique number that is used to identify browsers that require a link to the site. With this policy, information about cookies also applies to other similar technologies used on the websites and applications of the Municipality of Kotor.

Other similar technologies are used to ensure the optimal use of your data, for example, local storage, which is used to save data recorded during the use of services in a special part (browser memory). Access to data in Local Storage can only be obtained from the website from which the data was saved in the browser. Data in the Local Storageš is saved even after šthe browser is closed.


For what purpose do we use cookies or other similar technologies?


Kotor Municipality uses cookies or other similar technologies for the following purposes:

- to make websites and applications work faster and be easier to use,
- in order to optimize the content as well as for the appropriate placement of advertising messages , in accordance with the expectations and interests of the User,
- in order to collect statistics that allow us to understand how websites are used (including the services of ourše application) and in order to improve functionality and content.

On the pages of the Municipality of Kotor, you can use:

Visit cookies – are on the device only when you use the websites of the Municipality of Kotor.

Persistent cookies - they remain on your device until the defined lifetime of the cookie or until you delete them in the browser.

For š and how cookies are used:

Cookies are used for the purpose of identifying the registered user, and for the purpose of displaying relevant information that corresponds to the user's interests.

Security support mechanisms that prevent fraud:

They are necessary for the proper functioning of the pages and the display of the content of the Municipality of Kotor and allow you to navigate through them.


Improving functionality


Remembering your settings and choices (eg Username, region you are in, preferences, language and communication history) in order to provide you with more relevant content and services. Also, cookies allow you to watch videos and use tools from social networks, and help you fill out forms.

In order to improve functionality, the Municipality of Kotor uses data on activities on our websites, geolocation data and demographic data – these data are combined and thus a segment of the user's group behavior is created, which in no way identifies the user's individual personal data.


Advertising messages


By collecting data, we deliver you those advertising messages that are based on your activity, your interests, habits, and at the same time we take care that the same advertising message is not repeated for no reason, all for the purpose of necessary analytics and measurement.

In order to optimally present an advertising message to a certain target group of users, there is a possibility that we use your data in the part related to web history, as well as geolocation and demographic data. Your information may be cross-referenced with demographic information you previously provided to us when registering for our services. Combined data is collected so that personal identification of the user is not possible, with the fact that such data can be used by the Municipality of Kotor, as well as by our reliable partners if there is a legitimate interest. Advertising cookies also make it possible to measure the effectiveness of advertising campaigns.

Do we use cookies or similar third-party technologies?

Yes, and using Kotor Municipality websites, you can receive cookies from our trusted partners.


Marketing goals of our trusted partners:


Our trusted partners may use cookies or other similar technologies to determine whether they have shown a particular advertisement, or to collect data on how users react to displayed advertisements. Our trusted partners can also, based on the user's consent, adjust the displayed ads to the user's interests, determining them based on the information provided to us by the user. If the user has given his consent, this information can be used for further marketing purposes by our trusted partners who display or order advertisements on the Internet. For these purposes, we may also cooperate with trusted partners to show the User an ad on our products or on other sites, after the User visits a certain page or application. In addition to local storage technologies, our websites (including websites) may also use other technologies and technical solutions to access data stored in the browser / terminal equipment, which are necessary for the use of the websites. . We also use third-party analytics software (eg Google Analytics, HubSpot) that places user codes on the user's terminal device, to collect user data.